satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements relevant/ pertinent objectives when planning projects. Evaluate progress of project and objectives regularly OUTPUT advantageous. Knowledge: Sound working knowledge of applicable legislation and terminology. An excellent understanding strategic and lateral thinker. Highly motivated, goal orientated. Leadership qualities Independent and works to
targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating and retaining the best people and managing the development of skills within the team. • Ensuring the delivery public speaking skills. • Meticulous and detail orientated. • Outstanding organisational and leadership targets are met by empowering, motivating and developing an operational team to achieve desired results
team to ensure that the department’s primary objectives of promptly and thoroughly investigating whistle-blower information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular Organised and strategic thinker Lateral thinker Goal orientated. Independent and works to deadlines. Does not
specialising in sales, marketing, training, development and brand activations. Thus, the success and