actively searching for a Technical Assistant at the TGIS Helpdesk for IMIS who is willing to learn and Technical assistant you will play a crucial role in providing technical support and assistance to clients technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot issues. – Document helpdesk interactions, technical solutions, and user feedback. – Assist in testing software equivalent. – Proven experience in technical support, helpdesk operations, or IT customer service. – Strong problem-solving
Key Accountabilities / Principal Responsibilities
Primary Duties
Processing of faults and incidents on the CAFMS
Ensure all calls, however received, are logged onto the computer aided facilities management system
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function will be to mandate the Service Helpdesk. The Service Helpdesk Operator is one of the core functions up to date for ISO. Send out customer surveys. Assists with additional admin work (quotes & customer
industry is looking for an IT Helpdesk Administrator. As an IT Helpdesk Administrator, you will be responsible responsible for providing basic 1st line support and assisting in the absence of the First-line Team. You will ensure adherence by staff. This role as an IT Helpdesk Administrator will help you stay updated with Administration. Minimum 2 years of experience in an IT Helpdesk Administrator role. Minimum 1 year of experience seize the opportunity by applying now for the IT Helpdesk Administrator position at www.codematch.co.za
Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
you. We are seeking a skilled Junior Internet Helpdesk Support professional to join our team in providing
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
challenges/incentives/goals.
The helpdesk consultants assist Members with inquiries, provide coaching
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