Extranet ticketing system. • Address and resolve user issues promptly, escalating complex issues to the generate comprehensive reports. • Maintain and update user manuals, flow charts, and standard operating procedures & Training: • Assist, train, and guide new users in using FMS, Magic Eye (ME), Extranet, and other materials, including self-recorded videos, to enhance user onboarding and ongoing education. System Knowledge Magic Eye (ME) to provide expert support. • Keep users informed about developments/changes that may impact
Extranet ticketing system. • Address and resolve user issues promptly, escalating complex issues to the generate comprehensive reports. • Maintain and update user manuals, flow charts, and standard operating procedures & Training: • Assist, train, and guide new users in using FMS, Magic Eye (ME), Extranet, and other materials, including self-recorded videos, to enhance user onboarding and ongoing education. System Knowledge Magic Eye (ME) to provide expert support. • Keep users informed about developments/changes that may impact