Open Text support to [non-key role] users. Providing Open Text Application and Platform support to end users qualifications and/or applicable courses. Minimum of 3 years' Open Text application support experience
Responsibilities:
- Application Support and maintenance
- Provide dedicated support to Sales agent,
including supporting and maintaining the applications they use.
- Support and maintain all other
other applications 24/7, to ensure stability, systems availability, and performance according to agreed
agreed SLA,
- Support, maintain and monitor Non-Production and Production Environments,
- Deploy
Deploy applications to Non-Production and Production Environments,
- Maintain software components &
systems, to all role players, and provide user support as required, in liaison with the IT Service Desk if correct Provide subject-matter expertise and support & assistance to change projects regarding changes/improvements to systems Provide post-implementation user support 2-3 years' direct experience in managing IT systems
Department financial control
Delivering service to the business
Project Management
Business Analysis
Integration of systems
Vendor management
Training of new and existing team members
Leadership of a busy and essential team
QUALIFICATIONS
client is currently recruiting for a Senior Engineering Applications Engineer with 8 years extensive experience Providing daily administrative, installation, configuration of, maintenance and operational support of the Smart Reference 3D conversions from various file formats. • Supporting troubleshooting to solve Hexagon Smart 3D environment as a Hexagon Smart 3D Administrator providing maintenance and operational support of the Hexagon Smart
with Microsoft based and web-based software applications. Enhancing existing systems by analysing business and tuning and upgrades. • Providing applications programming support in terms of adding functionality to shooting and problem solving on the company applications and databases as and when required. • Administering years' experience in an ICT application development, implementation, support and maintenance/enhancement
KPIâs:
As a Senior Application Developer, you will:
with Microsoft based and web-based software applications. Enhancing existing systems by analysing business and tuning and upgrades. • Providing applications programming support in terms of adding functionality to shooting and problem solving on the company applications and databases as and when required. • Administering years' experience in an ICT application development, implementation, support and maintenance/enhancement
Technology Qualification
- ServiceNow Certified Application Developer
- Minimum of 5 years working experience
currently has a vacancy for a Technical Support Senior Administrator.
Our client is an international