for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills experience Sound level of skill in the use Microsoft Office Suite; Sound time management skills; High level interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills experience Sound level of skill in the use Microsoft Office Suite; Sound time management skills; High level interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work
Partner with customers to define business needs and elicit business requirements Produce artifacts that that accurately depict customer needs for product implementation such as business requirements and process Provide support as needed to internal and external customers Assist in the facilitation of estimating discussions including Microsoft Office - Word, PowerPoint, Excel, and Visio Ability to travel to customer locations: up
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST experience by being helpful and senseticve to othe Customers needs Deal with client enquireries via telephone(inbound escalations and complaints Effectively manage the customers expectations Matric or NQF level 4 / Grade 12 Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update systems.
Provide Client liaison services within the office:
Respond to escalated queries issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
OR
A Grade 12 Certificate/Senior Certificate (Matric/Vocational Certificate) with
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences products, elegant store aesthetics, and outstanding service. Duties and responsibilities: Ensure all online receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale
Customer Service Consultant - Western Cape A dynamic, vibrant and growing cosmetics business is looking for a Customer Service Consultant to join their Call Centre team. The main role of the Customer Service REQUIREMENTS: National Senior Certificate or equivalent 2 - 3 years' experience in customer service, CRMs, or related Goal-oriented with a focus on achieving targets Service Delivery and Member satisfaction should be your
CUSTOMER SERVICE REPRESENTATIVE - GERMAN SPEAKING - Remote We're on the lookout for enthusiastic individuals people, we want to hear from you Position: Customer Service Representative (6-month contract - Work from Giving feedback on processes and ideas to improve customer satisfaction Special tasks optional for experienced Experience of at least a year in a customer service or similarly customer centric position preferred (but passion for working with people and empathy for customers and co-workers alike, even when working under