/>Overview: We are looking for a Guest Assistant to join our clients esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy professionalism.
JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy warmth and professionalism. Provide personalized assistance and respond promptly to guest inquiries and requests and proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations
JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy warmth and professionalism. Provide personalized assistance and respond promptly to guest inquiries and requests and proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations
across various locations within the estate.
equipment across various locations within the estate. Assist with the loading and unloading of deliveries, ensuring care. Provide courteous and efficient transport services for guests, including transfers within the estate and proper functioning of the vehicle(s) used. Assist with general porter duties, including moving and followed during transportation and handling of goods. Assist other estate departments with tasks as needed, transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally
equipment across various locations within the estate. Assist with the loading and unloading of deliveries, ensuring care. Provide courteous and efficient transport services for guests, including transfers within the estate and proper functioning of the vehicle(s) used. Assist with general porter duties, including moving and followed during transportation and handling of goods. Assist other estate departments with tasks as needed, transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with and clearing tables.
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with setting and clearing tables. Assist in preparing the dining area for service, including polishing glassware Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with setting and clearing tables. Assist in preparing the dining area for service, including polishing glassware Collaborate with kitchen and bar staff to ensure smooth service. Stay informed about estate products and events Previous experience as a waiter or in a customer service role, preferably in a fine dining or hospitality detail and a commitment to providing exceptional service. Knowledge of wines and food pairings is a plus
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations multi-task, must have experience handling customer service issues and be a team player