Service Controller Call Centre Jobs in Randburg, Gauteng
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M-kopa Contact Centre Agent
Randburg
Negotiable customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
share this job on whatsappVodacom Prepaid : Contact Centre Agents
Randburg
Negotiable
Overall Purpose:
The Customer Service Agent is responsible to effectively assist customers excellent service. It is imperative that accurate information is provided to the customer and that calls which Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries Sotho
- Computer literate
- Customer service experience highly advantageous
Store Manager - Clicks Valley Centre
Clicks Group LimitedRandburg
ensure the efficient operation of the store and service excellence by leading and directing the store operations action as required. To efficiently manage and control all operational activities of the store, including complete and submitted to HR. To execute customer service initiatives in store and take corrective action working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives compliance management procedures Knowledge of Customer service excellence Knowledge of labour legislation and
Service Desk Agents X3
Randburg
Negotiable passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
Sassa - Customer Service Agents (dl)
Randburg
Negotiable
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Control Room Operator Northcliff / Roodepoort / Randburg / Fairland / Weltevreden Park
Denton HarveySouth Africa
8 000 - 13 000 am looking for Afrikaans Speaking Control Room Operators/Controllers for one of my clients in Weltevredenpark/Fairland Male or Females, 2-3 years of experience in the Control Room at a security company, Must know the LISTENER and English as 2nd language Must Have previous Control Room Experience (1 - 3 yrs) Dedicated and Hardworking Mail CV to jacodentonharvey.com with heading 'CONTROLLER' Company benefits will be discussed with you
Afrikaans Speaking Control Room Operator - Security Industry 8 000 - 13 000
Denton HarveySouth Africa
8 000 - 13 000 am looking for Afrikaans Speaking Control Room Operators/Controllers for one of my clients in Weltevredenpark/Fairland Male or Females, 2-3 years of experience in the Control Room at a security company, Must know the LISTENER and English as 2nd language Must Have previous Control Room Experience (1 - 3 yrs) Dedicated and Hardworking Mail CV to jacodentonharvey.com with heading 'CONTROLLER' Company benefits will be discussed with you
Retention Consultant Randburg
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received from internal customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant
Retention Consultant X 11 Positions
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received from internal customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant
Dialer Administrator Randburg
Credit Solutions Services Randburg
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing and Supervisor when required • Monitor Inbound calls received from SMS's, adjust dial speeds accordingly 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising have excellent interpersonal skills and customer service skills. • Accountability • Integrity Market Related
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