The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To
greeting members and delivering exceptional customer service assistance.
Key Performance
debtor invoices, queries, statements, and credit control. Input new client data and maintain accurate records salary information to our outsourced accounting service provider, Bean Counter. Manage BEE certification Address minor IT issues and coordinate with IT service providers as needed. Skills Analytical Skills:
to date knowledge of tax legislation, exchange control regulations, IFRS & Financial modelling and
Memberships and marketing of products, facilities and services and meeting with specific monthly new Member sales and making appointments
Presenting our services and offerings
Reaching daily, weekly and administration
Deliver superior member service
Member retention
Experience
parameters for the above; Adhering to the internal controls of L&D; Pro-activeness in addressing admin
parameters for the above; Adhering to the internal controls of L&D; Pro-activeness in addressing admin
tools, as needed Cross-sell hair care products or services, when appropriate. Ultimately, you will ensure all customers leave our salon satisfied with our services and feel happy with their new looks. Experience lengths Familiarity with hair treatment products and services Up-to-date with industry trends Excellent communication
tools, as needed Cross-sell hair care products or services, when appropriate. Ultimately, you will ensure all customers leave our salon satisfied with our services and feel happy with their new looks. Experience lengths Familiarity with hair treatment products and services Up-to-date with industry trends Excellent communication