purpose of the role is to implement the Tier 3, Sub-D / Main Market strate-gy at retail level. The primary
purpose of the role is to implement the Tier 3, Sub-D / Main Market strate-gy at retail level. The primary
Reception areas operate at and deliver a high-quality service at all times.
Key Performance
downtime to a minimum
procedures are implemented Customer Services Train staff in customer service at the cash desk Assist customers customers with enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner
procedures are implemented Customer Services Train staff in customer service at the cash desk Assist customers customers with enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner