to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
with client representatives, service providers and other areas within Service Management
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based based in Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery delivery of the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include management of critical service areas in the CSSD department which are: Field Service, Hardware Implementation Management of Hardware Service Products and Solutions. Management of hardware service portfolio. Customer
Daily Queries - Attending to Daily Queries and Ensuring Feedback provided timeously
o Customer support to SSA
o LSP Management
o Irregular Management - Register Irregular cases in Cello within 24 hours
o Ensuring daily reports are received in time from LSP’s
o Analyze d
pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main Requirements Proven experience as front desk representative, agent or relevant position Familiarity with multi-tasking abilities Problem-solving skills Customer service orientation High School diploma; additional qualifications
via the telephone. Responsibilities: Technician Service Accurately allocate on site tickets to the relevant Provide accurate information on IT products or services. Record events and problems and their resolution customer support, either telephonic or at the front desk. Always comply with PPE policy. Keep work areas software and hardware technical knowledge Customer Service Basic computer literacy especially in Microsoft
style="text-align:center">Customer Service Agents
Based customer service and technical service enquiries through inbound calls and provide end-to-end service.
Main
present benefits/opportunities of the sales or service in an effective manner.
Identify
demographics, delivering a high quality, professional service to these customers.
Exercise appropriate
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These individuals sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively through advertisements, open houses, and listing services • Staying knowledgeable about real estate markets Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's
years of Counter Sales/Internal Sales and Customer Service experience.
A Valid Drivers License and own
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These individuals sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively through advertisements, open houses, and listing services • Staying knowledgeable about real estate markets Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's