to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation the standard operating procedure model for the Service Desk.
What you’ll do: years proven management experience in an IT Service Desk environment, with a specific focus on application technologies. 
You will be part of a consultancy, working with some of the most knowledgeable
Job Description:
Respond to service requests and incidents reported via telephone,
Accurately log and track all incidents and service requests in the ticketing system.
Follow are resolved and service levels are maintained.
Monitor and manage service desk queues, ensuring year's experience
Must have experience with service desk ticketing systems and remote support tools.
Must
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and maintaining experience in a support environment. Highly customer service focused with excellent communication and negotiation improvement mindset for operations and customer service. Highly motivated, results-oriented, and excellent
Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with
We are looking for an energetic and friendly Service Desk Coordinator / Reception. The person needs to Will be tracking all technicians' jobs along with services and repairs along with warranty tracking. Knowledge
Job Opportunity: Financial Services Network Consultant Are you a dynamic professional with a knack for esteemed client is seeking a Financial Services Network Consultant to join their team and elevate their efforts About the Role: As a Financial Services Network Consultant for our client, you will be at the forefront professional appointments within the financial services industry. You will be responsible for building networking opportunities within the financial services sector. Professional Appointments: Make professional
A Leading Food Service Distributor in Jhb seeks the services of an experienced & dynamic Sales Executive will > have 3 years’ experience in the food service sales environment. > be a combo HUNTER / MAINTAINER Please Quote: FOOD / SALES The post Sales Consultant : Food Service appeared first on freerecruit.co.za .
The Cash Desk Clerk is responsible for handling transactions at the cash desk, providing excellent customer customer service, and ensuring accurate cash handling. This role involves managing cash, processing payments currency transactions and conversions. Customer Service: Greet customers warmly and provide assistance regarding transactions, accounts, and other related services. Resolve customer complaints and issues in a professional security of cash and other valuables at the cash desk. Administrative Tasks: Prepare and submit daily