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Service Desk Manager Retail Jobs in Johannesburg, Gauteng

Jobs 1-10 of 6260

Service Desk Manager (applications)

Johannesburg  Negotiable

We are looking for a Service Desk Manager to support Application Support teams across high-energy achiever, leader, and planner. The Service Desk Manager will be a single point for escalation and the Service Desk.

What you’ll do:

  • Implementing and managing chan /p>
    • 3-5 years proven management experience in an IT Service Desk environment, with a specific work well with people.
    • Applying conflict-management skills.
    • Prioritizing the work of others


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Service Desk Manager Parktown

 Rainmaker Acquisiton CcJohannesburg

The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager have: The ability to build a cohesive team and to manage people effectively. This includes the ability to understanding of the strategic vision for the service desk and the ability to set the long-term direction


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Service Desk Agents X3

Randburg  Negotiable

passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment

  • 1-2 Years’ customer service experience
  • 1-2

    You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding


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  • Service Desk Agent Midrand

     Advanced Projects & PeopleMidrand

    to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support services Providing workstations related support for Absa retail as well as the corporate troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting


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    Service Desk Agent

    Johannesburg

    Job Description:

    Respond to service requests and incidents reported via telephone,

    Accurately log and track all incidents and service requests in the ticketing system.

    Follow are resolved and service levels are maintained.

    Monitor and manage service desk queues, ensuring ensuring that all tickets are managed within the established SLAs.

    Communicate effectively with clients year's experience

    Must have experience with service desk ticketing systems and remote support tools.

    Must


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    It Service Desk Analyst Johannesburg

     Agc RecruitmentJohannesburg

    The Service Desk Analysts are responsible for the day-to-day operational coordination of the team, providing Ensure incidents are resolved within SLA guidelines. Manage and resolve all IT first/second line support issues specifications and purchase orders. Manage IT stock, including logging service desk tickets before issuing stock and asset counts. Report defective equipment to management in writing. Control and record all IT equipment experience in a support environment. Highly customer service focused with excellent communication and negotiation


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    It Service Desk Supervisor

    Midrand

    client representatives, service providers and other areas within Service Management

  • MCSE 2012 certification background
  • 5 years related experience within an IT Service Desk environment
  • Knowledge of helpdesk o operation
  • Proven experience in managing a high call volume Service Desk
  • Demonstrable experience of working in an IT Service management capacity
  • Proven people management skills
  • Experience skills
  • Experience in managing and leading a diverse Service Desk team
  • Excellent communication skills at


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  • Customer Service – Retail (johannesburg)

     Z&a RecruitmentCentral Johannesburg

    We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING can expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders need from you: A genuine passion for customer service and admin Be approachable and confident interacting 4000 – R 6 500 per month The post Customer ServiceRetail (Johannesburg) appeared first on freerecruit


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    Customer Service – Retail (midrand)

     Z&a RecruitmentAllandale

    We are currently seeking Customer Service Officers – Full-Time Monday – Friday (No Weekends). FULL TRAINING can expect to do: Provide friendly and helpful service to our customers, Liaise with our valued builders need from you: A genuine passion for customer service and admin Be approachable and confident interacting 4000 – R 6 500 per month The post Customer ServiceRetail (Midrand) appeared first on freerecruit.co


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    Service Desk Agent Johannesburg, South Africa

     Liham ConsultingJohannesburg  From 10000 to 20000 (Ctc) - Yearly

    Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting basic technical issues, setting passwords, and managing service requests through to resolution or escalation Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, support. Accurately log and track all incidents and service requests in the ticketing system. Follow up with


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    Average Annual Salary

    for Service Desk Manager Retail jobs in Johannesburg, Gauteng
    R 554,311