The incumbent is a Senior level member of our regional service engineering team, responsible for managing the L3 engineering team, and leading assigned projects and tasks, by driving or participating in regular customer-facing technical engagements, technical strategy, innovation, trouble shooting a
To ensure the effective management of all aspects of the campaign to ensure service delivery against client performance standards. Key Responsibilities: Ensure efficient operation of the campaign teams Respond to escalated customer and system issues from Team Leaders Continually evaluate Team Leader