Our client requires the services of an Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office Steer and govern Group IT Service Desk initiatives and projects Manage service delivery provider/s to deliver IT support Manage transformation within the IT Service Desk relating to new technologies and refined processes department leads, process owners, business partners and application owners to ensure accurate first level SKILLS ITSM (IT Service Management) IT Operations Frameworks (E.g., ITIL) IT Service Delivery Management
Our client requires the services of a Technology Integrator (Expert) – Midrand/Menlyn/Rosslyn/Home Office Empower users for example through training and self-service solutions. Develop a deep understanding of processes our users. Alignment and support for the product owner in achieving targets / goals Alignment / collaboration
Our client requires the services of an Operations Engineer ( Senior) - Midrand/Menlyn/Rosslyn/Home
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
the following:
Provide quality customer service within CRM:
Handle all face-to-face enquiries to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
Customer Service Administration Officer to join our client’s Corporate and Financial Services team. The Customer Service Officer role is to to provide the highest possible standard of customer service ensuring communication skills; Administration and Customer Service experience; Highly motivated and able to work autonomously Provide administration, cash handling and customer service duties; Recording and registering of all documents policies and procedures; Provide excellent customer service in both face-to-face situations and on the telephone;
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business contributing to the profitable growth of Scania. The Service Manager ensures that customers have great confidence the workshop through the provision of excellent service by managing employees and customer relationships Leading and motivating the workshop and service staff and Services Salesman personnel. ▪ Workshop customer met and services are developed to meet the future needs of the customer. ▪ Workshop Service solution
Our client requires the services of a Technology Integrator (Chief Expert) – Midrand/Menlyn/Rosslyn/Home product travel feature team in alignment with Domain Owner. Integration testing with other modules. Group-wide cooperation Domain Owner Preparing User manuals and conducting training to business process owners Go-live preparation Carrying out regression testing Interact with Product Owners of other modules Important: A clear criminal record This includes facilitating meetings with Domain Owner, decision making and conflict resolution. SAP Module
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office present proposed system solution to Product Owner / Sub-Product Owner. Comply with Code Compliance & Unit (Payara/Glassfish/JBoss etc.) EJB (Back-end) RESTful and SOAP services SQL (Oracle, Postgres) Kubernetes Linux / Unix