Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by security, together with the relevant teams and specialists. Ensure that guest spaces and facilities are competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by security, together with the relevant teams and specialists. Ensure that guest spaces and facilities are competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by security, together with the relevant teams and specialists. Ensure that guest spaces and facilities are competent employees who reflect a high degree of service orientation, professional charm and who can uphold
care. Provide courteous and efficient transport services for guests, including transfers within the estate transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally similar setting. Strong knowledge of safe driving practices and local traffic laws. Excellent time management
care. Provide courteous and efficient transport services for guests, including transfers within the estate transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally similar setting. Strong knowledge of safe driving practices and local traffic laws. Excellent time management
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay enhance their experience.Concierge Services:
ensuring that every guest receives impeccable service and enjoys their visit. You will work closely with
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting
integral part of ensuring guests receive exceptional service and enjoy memorable experiences during their stay assistance to enhance their experience. Concierge Services: Offer recommendations and arrange reservations and process payments accurately and securely. Service Excellence: Maintain a polished and professional all times. Uphold the wine estate's standards of service excellence and attention to detail. Assist in resolving Qualifications: Proven experience in a guest service or hospitality role, preferably in a luxury setting