We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
support centre to provide online and telephonic service and support to external customers and to assist and equipped to provide an outstanding customer service experience. Duties would include, but not limited frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and resolve root cause with necessary stakeholders and service providers. Requirements: N, CCNA, CCNP a minimum experience required. Minimum 3 years in an Internet Service provider call center environment. A strong understanding
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
Date of First Appointment (DOFA) in Financial services industry Access to an existing network of people fully enabled to add value to clients. Product Specialist support Company Laptop Access to revamped modern
individual will be responsible for the strategic and practical management of our platforms as they evolve and the industry Increase an understanding of Agile practices, new technology opportunities and other new trends Customer experience design of digital products and services Analytics/AB/multivariate testing and related
duties in accordance with her subordinates scope of practice and capabilities.
duties in accordance with her subordinates scope of practice and capabilities.
individuals throughout the organization on best practices for creating, managing, monitoring, and developing analytics Up-to-date with the latest trends and best practices in online marketing and measurement Collaborative
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong