Responsibilities:
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Leadership: Recruit, train, and supervise service department staff, including technicians, service advisors
relations within the approved conditions of service regarding staff Ensure compliance of subordinate staff
/>Maintains appropriate service and repair records.
Manage maintenance staff with regards to leave
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and deadlines. The role involves motivating team members, assessing performance, participating in hiring and training, and keeping management updated on team performance. Operations: Monitor inbound and
not resolved within the set service level agreement. Ensuring that Absa staff members are informed/updated
delivering exceptional service. Specializing in seamless placements for permanent staff, temporary resources