(document TRP, perform DR failover).
Configuration Management Service Level Management Service Catalogue Management Communications Portfolio Management
offered services, publish those services in a service catalogue
Configure workflows, automation rules, and service catalogue items. Ensure that the CMDB is managed and
Configure workflows, automation rules, and service catalogue items. Ensure that the CMDB is managed and
maintenance of an accurate service portfolio, service catalogue, application portfolio and the corresponding
by the Service Desk in accordance with the Service Catalogue and agreed SLAs and OLAs
configuration activities through our Microsoft Services catalogue to ensures the effective implementation,