from Retirement and Living Annuity Products within SLA. Review and authorisation of the legal administration Case reviews Review of workflow items near /over SLA Review of pending cases Review of key risk metrics
provision, ● Ensuring that Service Providers comply with SLA’ s, ● Attend to regular building inspections as per
reporting is conducted effectively and timeously as per SLA. To effectively distribute relevant payroll information
effectively. • Ensure ticket Logs are dealt within SLA. • Adhering to all AD-HOC work given by manager •