Key Accountabilities/ Principal Responsibilities
Primary Duties
Manage designated sites:
Waste Management
Cleaning, Hygiene & Pest Control
Landscaping & Indoor Plants
Manage staff and sub-contractors
Manag
support for the efficient performance of hard and soft service operations and maintenance
Hard & soft services operational knowledge would be advantageous
Must have
senior management level, preferably in hard and soft FM services, with at least 5 years Contract Management Management experience Hard & soft services operational knowledge would be advantageous Must have extensive support for the efficient performance of hard and soft service operations and maintenance Leadership Meet the oversee the functional departments of hard and soft services operations and ensure performance is delivered
technical services (M&E, building fabric etc), soft services (hygiene, pest control, cleaning and landscaping) fire fighting equipment, pest control and soft services in accordance with SLA's Review all SLA's entered support for the efficient performance of hard and soft service operations and maintenance Leadership Meet the oversee the functional departments of hard and soft services operations and ensure performance is delivered
building hand-over projects to ensure additional soft services are procured timeously where applicable Manage outsourced/insourced Soft Services, Integrated Facilities Management and Bundled soft services contracts (non-negotiable) Experience in the field of facilities management (soft services) and SLA management Knowledge of contract management
building hand-over projects to ensure additional soft services are procured timeously where applicable Manage outsourced/insourced Soft Services, Integrated Facilities Management and Bundled soft services contracts (non-negotiable) Experience in the field of facilities management (soft services) and SLA management Knowledge of contract management
retention. Ensure compliance with all hard and soft FM service level agreements entered into with internal technical systems and services, procurement and soft FM services (the latter with particular reference to Health Liaise with the company's technical and ‘soft' FM service managers to ensure all risk issues are being
retention. Ensure compliance with all hard and soft FM service level agreements entered into with internal technical systems and services, procurement and soft FM services (the latter with particular reference to Health Liaise with the company's technical and ‘soft' FM service managers to ensure all risk issues are being
system
management system To manage both “hard” and “soft” services, monitoring the quality of services and deliverables