identity of whistle blowers and the information they provide are effectively. protected. Analyse relevant data data and review evidence gathered. Provide expert input into investigations. conducted by self and the submitted by the team. Training, growth, development, and overall wellness of team. Provide regular feedback growth requirements and disciplinary issues. Providing support, guidance, and effective management of policies, and best practices. Proficient in various software packages e.g., Microsoft Office, ProofHub etc
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the success High school matric qualification or equivalent Software system knowledge (CRM) Confident Energetic and
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating and retaining the best people and managing the development of skills within the team. • Ensuring the delivery Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
and collaboratively with various stake holders, providing input into the complex aspects of a project. The satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements produce factual, concise, and well-written reports. Provide project specific research of a high quality. OUTPUT management principles. Proficiency in relevant software packages e.g., Microsoft Office, Project Management