satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements management principles. Proficiency in relevant software packages e.g., Microsoft Office, Project Management and communication skills Strong capabilities in mobilizing and building support amongst a wide range of
specialising in sales, marketing, training, development and brand activations. Thus, the success and High school matric qualification or equivalent Software system knowledge (CRM) Confident Energetic and
information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular policies, and best practices. Proficient in various software packages e.g., Microsoft Office, ProofHub etc
targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating and retaining the best people and managing the development of skills within the team. • Ensuring the delivery targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating