concise reports. Factual report writing, ensuring integrity and relevance. Prepare high-level compilations Policies and Procedures. Responsibility for the integrity and relevance of the information submitted by by the team. Training, growth, development, and overall wellness of team. Provide regular feedback and
targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating and retaining the best people and managing the development of skills within the team. • Ensuring the delivery targets are met by empowering, motivating and developing an operational team to achieve desired results management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating
specialising in sales, marketing, training, development and brand activations. Thus, the success and
satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements