performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation within the team. • Ensuring the delivery of high-quality service to all internal and external stakeholders Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation within the team. • Ensuring the delivery of high-quality service to all internal and external stakeholders
milestones) on time, within budget and to agreed quality criteria from concept through to market launch reports. Provide project specific research of a high quality. OUTPUT 2: PROJECT PLANNING Identify relevant/ Highly motivated, goal orientated. Leadership qualities Independent and works to deadlines. High EQ Does
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the
relevance of the information submitted by the team. Training, growth, development, and overall wellness of