Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
DT prod issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS provide Branch support for: internet banking / corporate banking / enterprise & UDT. Cards: order of interchange for the respective banks monthly. Extracts the bank's invoices from Visa Online monthly department for processing of payment – inclusive of Bank serve, ccd, DT, FG. Keeps an electronic and filed renewal purposes. Conducts fee comparison with other banks twice a year. Exco, ECC (includes EXCO Dashboard
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters
- Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced
- Computer Literate
- Must have a clear criminal and credit check
and we are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy into certificate/ NQF Level 4
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain
Excellent Track record in Direct Marketing/Call Centre or
Dealership Industries
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expansion of our Sales Department. We have several call centre sales postions available and require candidates financial products telephonically within a contact centre environment. Build strong customer relationships