passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
Ideally, they become a strategic partner and advisor to the client, discovering new opportunities to and acting as the main point of contact for all service-related inquiries and issues. The Account Manager closely with internal teams to deliver exceptional service, drive technology adoption, and proactively address relationships with clients, acting as their trusted advisor for all technology-related matters. Understand a timely and efficient manner. Conduct regular service reviews with clients to assess their satisfaction
of Matric certificate Motivated Result-Driven Student Mentality What we offer: Personal and career development
certificate. Motivated, result-driven, with a student mentality. Disciplined and adept at problem-solving
personnel to solve complex problems.
offer negotiation and onboarding. Act as a trusted advisor to clients, providing guidance on market trends
offer negotiation and onboarding. Act as a trusted advisor to clients, providing guidance on market trends
keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers
keep our customers on board. Tracker requires the services of Retention consultant in the Retention department within the Customer Service Department are handled efficiently and in line with service level agreements customers. Resolving all cancellations and customer service queries and/or concerns according to the relevant Demonstrate excellent knowledge of product and service offerings, system knowledge, customer history, customer. Negotiate and make relevant product and service adjustments in line with product pricing and Trackers