We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
support centre to provide online and telephonic service and support to external customers and to assist and equipped to provide an outstanding customer service experience. Duties would include, but not limited frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and requirements. Identify, document, and alert the supervisor of any trends in customer calls, complaints, Provide administrative support by gathering information for statistical reports. Assist Supervisors with
different service providers, via email and telephonically Place different types of orders with service providers different service providers to obtain updates and progress reports Various other administrative tasks Minimum customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
different service providers, via email and telephonically Place different types of orders with service providers different service providers to obtain updates and progress reports Various other administrative tasks Minimum customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
of new personnel members.
of new personnel members.
Orientation of new personnel members. Effective administration of her department by: Keeping record systems
Orientation of new personnel members. Effective administration of her department by: Keeping record systems
Orientation of new personnel members. Effective administration of her department by: Keeping record systems