Supervisor Collections Call Centre Jobs in Randburg, Gauteng
- Randburg (34)
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Outbound Collections Agent
Shapiro Shaik Defries And Associates
Central Johannesburg
OUTBOUND COLLECTIONS AGENT Randburg, Johannesburg Salary: Basic Uncapped Commission JOB ROLE To contact Ensuring high level collections at all times within the set parameters of the Debt Collection Act (‘DCA), National advantage. Minimum 1 year as a Debt Collection Agent in an outbound call centre. Currently unemployed Worked accounts and devise a collections strategy to resolve each case by collecting money due. Good knowledge application as unsuccessful. The post Outbound Collections Agent appeared first on freerecruit.co.za .
share this job on whatsappM-kopa Contact Centre Agent
Randburg
Negotiable and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Vodacom Prepaid : Contact Centre Agents
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct Responsibilities:
- Answering inbound calls timeously.
- Be professional and polite always
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries
Store Manager - Clicks Valley Centre
Clicks Group LimitedRandburg
working relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives
Risk Supervisor Randburg
World Sports BettingRandburg
To assist the Risk Manager in the day to day running of the risk department. Identifying fraud syndicates Monitoring and ensuring clients tiers are correct Overseeing FICA and ensuring we stay in-line with FIC regulations. Auditing winning tickets to assess abuse. Monitoring Branch winners Monitorin
Dialer Administrator Randburg
Credit Solutions Services Randburg
dialler and telephony systems within the call centre to optimise call campaigns and Agent productivity Changing - Escalate to Manager and Supervisor when required • Monitor Inbound calls received from SMS's, adjust once a week to confirm all correct • Agent and Supervisor Administration on CIC • Daily adherence report 3 years working experience in Call Centre on Predictive diallers, Call Logging and Telephony systems systems • Telephony • Reporting • Call Logging • Analytical Skills • Computer Literacy • Planning and organising
Drivers Wanted
FreerecruitCentral Johannesburg
Inspection lists to be handed back to Dispatch Supervisor every Monday to sign off before a new inspection premises. Checking parcels together with runner / supervisor before loading into the vehicle always adhere the RFC procedure. Delivering all documents and collection slips that are allocated to your trip sheet and problems on the vehicle immediately to the dispatch supervisor Report any problems encountered regarding deliveries deliveries or POD`s to the dispatch supervisor Requirements Grade 12 Minimum 2 years delivery experience
Retention Consultant Randburg
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Retention Consultant X 11 Positions
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Sassa - Customer Service Agents (dl)
Randburg
Negotiable information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
- Answering inbound calls timeously.
- Be professional and polite at
- Providing relevant information to ensure First Call Resolution.
- Effectively resolve queries a customer service industry
- Previous call centre experience
- Fluent in English and another
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