strategies through the management of the daily productivity in and output measures required to achieve and targets are met by empowering, motivating and developing an operational team to achieve desired results performance targets for speed, efficiency, sales and quality. • Managing the assigned call centre operation management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating managing the development of skills within the team. • Ensuring the delivery of high-quality service to
satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements milestones) on time, within budget and to agreed quality criteria from concept through to market launch reports. Provide project specific research of a high quality. OUTPUT 2: PROJECT PLANNING Identify relevant/ Highly motivated, goal orientated. Leadership qualities Independent and works to deadlines. High EQ Does
specialising in sales, marketing, training, development and brand activations. Thus, the success and Monitor the company's industry competitors, new products and market conditions Familiarity with different
information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular