To ensure all incoming incidents are responded to promptly, maintaining a confident and professional approach to all communications To accurately assess the nature of incident, following specific procedures based upon that assessment. To accurately identify the severity of the incident and appropria
Required
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests. The team provides support to our global customer base covering multiple time zones. INVOLVES SO
Parvana Strategic Sourcing has established itself as a leading provider of permanent and temporary recruitment services to the South African, European and UK marketplace. In addition to this we have enjoyed considerable success in Australia and other part About our client: Our client, a listed globa
/>Description:JOB PURPOSE
The Support Analyst (Production System) is responsible for ensuring
regulations, and leading a team of Business Process Support Analysts. This position requires strong problem-solving Management Oversee and manage Business Process Support Analysts. Ensure team performance standards are met requests Management experience: 2 staff: SAP Support Analysts Negotiable
draughting, testing and execution, supporting performance analysts and training materials degree in civil
for short term corporate products.
Supporting senior analysts in providing insights and recommendations
modeling for short term corporate products. Supporting senior analysts in providing insights and recommendations
modeling for short term corporate products. Supporting senior analysts in providing insights and recommendations