Africa branches. The environment includes Ubiquity switches and AP's, CloudKey, Silver Peak. If the person troubleshooting support for internal clients and network fault investigations. Liaise with network service providers Technology requirements: Silver Peak Ubiquity switches & AP's Could key
troubleshooting support for internal clients and network fault investigations.
Reference: PE010900-Tabz-1 Support and maintenance of Switching applications and Terminal applications Key Responsibilities: Products, Switching Products and Key Management Mentor junior team members. Maintain existing switching products customers with integration into the company payment switch Maintain compliance with banks (implement patches (both terminal or switching). Enable any source channel to integrate into the company switch. Implement new new features on both terminal and Switching products. Offer technical guidance to team members. Explore
by investigating customer queries and technical faults, and driving effective incident resolution and Facebook , LinkedIn and Instagram . To escalate any faults in line with severity to the relevant departments stability forums and ensure continuous follow-up until fault has been resolved Ensure adherence in line with
Requirements would be experience in Routing and Switching, Forti, HP, Aruba and Firewall Management. Key
Knowledge of Fortigate Firewalls, HP Procurve Switches, Networking/VLANs, EMC Storage. Experience installing
includes home networking, business networking, switches, broadband CPE, gateways, powerlines, mobile broadband knowledge of networking technologies, including switching, routing, FTTH, Wi-Fi, and related technologies knowledge of networking technologies, including switching, routing, FTTH, Wi-Fi, and related technologies
lifecycle. You will need to be flexible and be able to switch “hats” seamlessly between the multiple projects challenging client requests or issue escalations as needed Find ways to increase quality of customer service R 1000