We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
leveraged its data and technology expertise to build, operate and optimize credit platforms and microservices areas. Commerce, IT, Data, Project Management, Engineering, etc. 3 to 15 years of experience in the areas being able to work with solution architects/engineering leads and write detailed product requirement Customer experience design of digital products and services Analytics/AB/multivariate testing and related coding languages Experience with project management systems like Jira. Worked with credit or transactional
learn” to improve portfolio profitability. Assist operations to achieve better collections and recovery results integrating models and data-driven approaches into operational processes. Ensure the efficiency of resources numerical degree in statistics, computer science, engineering, mathematics, actuarial science, or related field
support centre to provide online and telephonic service and support to external customers and to assist and equipped to provide an outstanding customer service experience. Duties would include, but not limited frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and resolve root cause with necessary stakeholders and service providers. Requirements: N, CCNA, CCNP a minimum experience required. Minimum 3 years in an Internet Service provider call center environment. A strong understanding
administration of her department by:
administration of her department by:
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
administration of her department by: Keeping record systems up to date. Delegating duties in accordance with continuously. Motivating for changes in existing systems where necessary. Effective communication maintaining