maintenance & control of the responsible SAP Systems Support Feature Team in an Agile approach by proactively Responsible for troubleshooting issues for the system and providing support Develop systems solutions in line with
maintain servers, networks, and computer systems. Technical Support: Provide advanced technical support to documentation of IT systems, processes, and procedures. Training : Train and support employees on IT best
departments to enhance support systems and procedures Monitor and analyze support metrics, identify areas for
Provide training/support for products/systems/equipment. Business Support Compile technical proposals and costing
Familiarity with VOIP systems is preferred Prior experience in Network Support is beneficial Previous
Responsible for troubleshooting issues for the system and providing support Executing the required changes through tests and System Integration security tests Proactively propose solutions to improve the support of (new)
procedures and protocols as well as required system documentation. Support operational excellence goals through
and aligning the strategic direction of IT systems to support strategic goals to ensure optimal support
procedures and protocols as well as required system documentation. Support operational excellence goals through
Responsible for troubleshooting issues for the system and providing support Executing the required changes through