Call centre agents required with 1 year UK experience. UK campaign (lead gen). Working days: Monday
customer and system issues from Team Leaders Continually evaluate Team Leader performance and conduct regular client processes and procedures Ensure Agents and Team Leaders are paid according to Company incentive and and commission schemes Recruit new employees (Team Leaders) and ensure appropriate training of new employees monitor adherence to the Team Leader Operating Rhythm Management of the Team Leaders Provide daily direction direction and communication to Team Leaders on campaign performance through regular team talks Assist with