Coactivate is recruiting for a Team Leader in support of a busy multi-utility energy consultancy based in the United Kingdom. This is a fantastic opportunity for an individual with experience in leading and managing an energy sales team and with a proven track record. Purpose of the role: Responsibl
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Develop and implement strategies to improve team productivity and overall performance through incentives Conduct regular team meetings to communicate goals, targets, and updates, fostering a p
Description IGrow Wealth Investments, South Africa's 1 Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls
Description IGrow Wealth Investments, South Africa's 1 Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. Operational Management Oversee Daily Operations: Ensure the smooth running of the call centre operations, handling inbound and outbound calls
Reference: Pta000043-LB-1 My client, a well-established law firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: Open Minimum Requirements: · Grade 12. · 5 years minimum experience in campaign management and call strategies. · Experience in a c
Reference: Pta000043-LB-1 My client, a well-established law firm based in Pretoria East is looking for a Call Centre: Team leader who can manage their campaigns. EE: Open Minimum Requirements: · Grade 12. · 5 years minimum experience in campaign management and call strategies. · Experience in a c
To ensure delivery of accurate, reliable and timely reporting, real-time monitoring and fault identification to the client and operations, best-enabling the delivery of contractual KPIs and ensuring the cost effective use of resources against planned and unplanned volumes. This role is intended to l
communicating with senior technical team, management and non-technical call centre agents. Very good problem-solving