Resolve's client is currently seeking a talented Technical Services Manager to join our their team in the mining North-West province. Responsibilities: Manage Technical Services sub-departments (Survey, Geology, Geotechnical Engineering, short-term mine planning). Implement Technical Services and regulatory standards; assure General Resource and Reserve metrics. Develop and align Technical Services plan with mine strategy. Create short, medium
Resolve's client is currently seeking a talented Technical Services Manager to join our their team in the mining North-West province. Responsibilities: Manage Technical Services sub-departments (Survey, Geology, Geotechnical Engineering, short-term mine planning). Implement Technical Services and regulatory standards; assure General Resource and Reserve metrics. Develop and align Technical Services plan with mine strategy. Create short, medium
Minimum Requirements:
Description
Our client is mining equipment supplier and service provider.
Job Descriptionoverall performance of the branch i.e. customer service, financial performance and stock turnover. Manage qualification At least 5 years' experience in electrical technical sales, AC/DC. 5 years' experience in a supervisory years' experience in a middle management role. Technical knowledge and experience with UPS/solar products
To provide professional and efficient technical support to Customers for product complaints whilst considering Purpose To provide professional and efficient technical support to Customers for product complaints whilst and Quality Management Relevant courses Customer Service Excellence Required Experience: 3 to 5 years' experience knowledge (MS Office, SAP, Power BI) Customer Service Excellence Sound knowledge applicable to Customer product Key Performance Indicators (KPIs). Offer technical support to customers for product-related issues
To provide professional and efficient technical support to Customers for product complaints whilst considering Purpose To provide professional and efficient technical support to Customers for product complaints whilst and Quality Management Relevant courses Customer Service Excellence Required Experience: 3 to 5 years' experience knowledge (MS Office, SAP, Power BI) Customer Service Excellence Sound knowledge applicable to Customer product Key Performance Indicators (KPIs). Offer technical support to customers for product-related issues
Excellent communications skills
* Previous technical sales experience, to your advantage
* Be
executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent developments and services. Site & Service Support: Collaborate with internal teams such as service, deployments all training documentation is submitted to the service team immediately after training. Train the client the current escalation process on the below: Technical issues CIT escalations Settlement/Recon Queries Help Departments on matters escalated by internal service department that require client meetings or on-site
executing sales strategies, and ensuring premium service delivery. The ideal candidate will possess excellent developments and services. Site & Service Support: Collaborate with internal teams such as service, deployments all training documentation is submitted to the service team immediately after training. Train the client the current escalation process on the below: Technical issues CIT escalations Settlement/Recon Queries Help Departments on matters escalated by internal service department that require client meetings or on-site