Resolve's client is currently seeking a talented Technical Services Manager to join our their team in the North-West province. Responsibilities: Manage Technical Services sub-departments (Survey, Geology, Geotechnical Engineering, short-term mine planning). Implement Technical Services and regulatory standards; assure General Resource and Reserve metrics. Develop and align Technical Services plan with mine strategy. Create short
Resolve's client is currently seeking a talented Technical Services Manager to join our their team in the North-West province. Responsibilities: Manage Technical Services sub-departments (Survey, Geology, Geotechnical Engineering, short-term mine planning). Implement Technical Services and regulatory standards; assure General Resource and Reserve metrics. Develop and align Technical Services plan with mine strategy. Create short
equipment.
and client is trained on instant access and webflow Conduct client induction training after installation that all training documentation is submitted to the service team immediately after training. Train the client the current escalation process on the below: Technical issues CIT escalations Settlement/Recon Queries intervention. Assist Operations with customer training as and when required. General: Collaborate with and client is trained on instant access and webflow Conduct client induction training after installation
and client is trained on instant access and webflow Conduct client induction training after installation that all training documentation is submitted to the service team immediately after training. Train the client the current escalation process on the below: Technical issues CIT escalations Settlement/Recon Queries intervention. Assist Operations with customer training as and when required. General: Collaborate with and client is trained on instant access and webflow Conduct client induction training after installation
and client is trained on instant access and webflow
Conduct client induction training after installation
that all training documentation is
submitted to the service team immediately after training.
Train
/>Train the client on the current escalation process on the below:
Technical issues
CIT escalations
Assist Operations with customer training as and when required.
General:
Collaborate
facilitate First aid, Fire and HSE Representative training and development as required whilst keeping him/ HSE education, training, and development best practice. Planning and preparing for training sessions by preparing training material and ensuring that all the equipment is functional. To present training material by using the most appropriate training methods. To facilitate training in accordance with SAQA/SETA/NOSA marketing opportunities during the presentation of training. To engage in continuous self-development activities
facilitate First aid, Fire and HSE Representative training and development as required whilst keeping him/ HSE education, training, and development best practice. Planning and preparing for training sessions by preparing training material and ensuring that all the equipment is functional. To present training material by using the most appropriate training methods. To facilitate training in accordance with SAQA/SETA/NOSA marketing opportunities during the presentation of training. To engage in continuous self-development activities
To provide professional and efficient technical support to Customers for product complaints whilst considering Purpose To provide professional and efficient technical support to Customers for product complaints whilst product Key Performance Indicators (KPIs). Offer technical support to customers for product-related issues complaints and inquiries to prepare requested reports. Train and mentor employees on customer service policies
To provide professional and efficient technical support to Customers for product complaints whilst considering Purpose To provide professional and efficient technical support to Customers for product complaints whilst product Key Performance Indicators (KPIs). Offer technical support to customers for product-related issues complaints and inquiries to prepare requested reports. Train and mentor employees on customer service policies