ensure that our products meet the needs of our customers and comply with industry standards. Marketing waxes. Conduct market research to identify trends, customer needs, and competitive landscape. Create detailed and messaging. Technical Expertise and Support: Serve as the primary technical resource for the marketing sessions, and webinars for internal teams and customers. Customer Engagement: Collaborate with the sales team to identify and address customer needs and challenges. Participate in customer visits, trade shows, and
ensure that our products meet the needs of our customers and comply with industry standards. Marketing waxes. Conduct market research to identify trends, customer needs, and competitive landscape. Create detailed and messaging. Technical Expertise and Support: Serve as the primary technical resource for the marketing sessions, and webinars for internal teams and customers. Customer Engagement: Collaborate with the sales team to identify and address customer needs and challenges. Participate in customer visits, trade shows, and
be able to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments Consultation: Conducting thorough consultations with customers to understand their vehicle's maintenance or repair repair needs. Listening attentively to customer concerns and accurately documenting service requests necessary services and provide accurate estimates to customers. Service Recommendations: Recommending appropriate vehicle inspections, manufacturer guidelines, and customer concerns. Parts and Inventory Management: Ordering
efficiently resolving queries from the sales team and customers. When necessary, the Head of Debtors can escalate information been obtained from the sales team, customers and the factories.
KEY PERFORMANCE
ction of monies from customers/follow-up from international and local customers
Mast
automotive industry trends, products, and services. Customer-focused approach with a passion for delivering identify potential customers interested in purchasing vehicles. Assist customers in selecting the right and showcase vehicle features and benefits to customers. Negotiate pricing, financing options, and trade-in exceptional customer service before, during, and after the sales process to ensure customer satisfaction Build and maintain strong relationships with customers to generate repeat business and referrals. They
responsible for understanding the needs of our customers and guiding them through the vehicle purchasing excellent customer experience while achieving sales targets. Key Responsibilities: Engage with customers to relationships with customers. Negotiate sales terms and close deals. Follow up with customers post-sale to goals. Maintain accurate records of all sales and customer interactions in the CRM system. Requirements: communication skills. Ability to build and maintain customer relationships. Excellent negotiation and closing
responsible for understanding the needs of our customers and guiding them through the vehicle purchasing
process. Your goal will be to provide an excellent customer experience while achieving sales targets.
Key Responsibilities:
walk-in customers and provide excellent service with regards to parts Provide best customer service Handle Handle customer complaints Receive & log stock into inventory Notify service department when parts Literate Work well under pressure Multi tasker Customer care skills Good communication skills Please note
walk-in customers and provide excellent service with regards to parts
materials) needed and following up to see if customers accept the quotes.