someone with a pleasant disposition who has good telephone etiquette and above average customer service skills License
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relationships with clients. This role involves a mix of telephonic, email, and face-to-face interactions, participation Generate quality leads by making contact via telephone, email and face to face and turning them into customer information, including addresses and phone numbers, for future follow-up. Process estimates, sales
sales activities prominently telephone based (internal sales). Telephonically advising clients on their
sales activities prominently telephone based (internal sales). Telephonically advising clients on their
Services inbound telephone queue and web touchpoint • Resolve a minimum of 30 telephone calls per day • to have zero lost calls per day • To log all telephone calls received on the policy/claim records • To administration related functions • Answering the telephone within 2 rings and resolving the client/broker
Services inbound telephone queue and web touchpoint • Resolve a minimum of 30 telephone calls per day • to have zero lost calls per day • To log all telephone calls received on the policy/claim records • To administration related functions • Answering the telephone within 2 rings and resolving the client/broker
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Ensure that Service Desk telephones and email are monitored during business hours
incidents and requests received via email or telephone as per call logging procedures.
Respond to
update ticketing system.
Provide level 1 telephonic support for respective applications and infrastructure
skills (Afrikaans and English)
correct in respect of the container numbers, ISO type, seal number, references, noting requirements carefully and in cases of containers are pre-allocated by number with container seals affixed and must be recorded printed thereon. Information should include container number, ISO type, tare weight, shipper/haulier, vessel control module. Information should include container number, ISO type, tare weight, shipper/haulier, vessel