Managing technicians; To manage contract costs; Discuss contract repairs with the technician; Inspect machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock;
service appointments for technicians based on customer needs and technician availability.
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
Telephone duties Typing and dicta typing Maintaining an efficient and effective departmental filing system applications Connecting and co-ordinating video/telephone conference system for various meetings Printing
on and money is collected through the means of telephonic and written instruction. Key result areas are literacy Target-driven Service orientated Excellent telephonic skills Financial acumen Assertive Team player
corporate commercial experience. Duties include: Telephone duties Typing and dicta typing Maintaining an applications Connecting and co-ordinating video/telephone conference system for various meetings Printing
engagement and lead management of clients digitally, telephonically and on the CRM
service skills – A friendly and professional telephone manner – The ability to stay calm under pressure
for compliance and adherence
channels Engaging with customers will be via telephone / email, with occasional face-to-face interactions