Reference: CAW005688-LH2-1 Service Advisor - Cape Town, Northern Suburbs A fast growing motor vehicle vehicle brand is currently looking for a Service Advisor to join their growing team in Northern Suburbs, Cape to start asap Duties: Customer Interaction: Greeting customers, scheduling service appointments, and effectively with them throughout the service process. Providing information about services, pricing, and timelines professional manner. Service Consultation: Conducting thorough consultations with customers to understand their
looking for a dynamic, energetic Service Advisor who loves to work with customers.
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Strong interpersonal skills and excellent customer service
Accurate and effective with administration
Duties (but not limited to): Service existing clients Parts sourcing Assist Service Department with parts request walk-in customers and provide excellent service with regards to parts Provide best customer service Handle Handle customer complaints Receive & log stock into inventory Notify service department when parts / Literate Work well under pressure Multi tasker Customer care skills Good communication skills Please note
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products, and services. Customer-focused approach with a passion for delivering exceptional service. Valid driver's identify potential customers interested in purchasing vehicles. Assist customers in selecting the right and showcase vehicle features and benefits to customers. Negotiate pricing, financing options, and trade-in exceptional customer service before, during, and after the sales process to ensure customer satisfaction Build and maintain strong relationships with customers to generate repeat business and referrals. They
About Us: Express Registration Services is a forward-thinking accounting and registration consultancy registrations, bookkeeping, accounting, tax, and payroll services. Our mission is to help small businesses thrive This role is essential in providing excellent customer service to our diverse clientele, ensuring accuracy valuable advice. Key Responsibilities: Processing new service requests General administration Invoicing and collections Ability to work independently and as part of a team Customer-oriented with excellent email and phone communication
maintained. Co-ordination of maintenance and repair services Protect and secure all company assets in the store alarm call outs. Customer Services Train staff in customer service Assist customers with enquiries and and complaints. Apply Customer Service principles in a friendly and enthusiastic manner daily. Continuously Continuously satisfy customer needs and attract clientele. People Management Assign employees to specific duties Analytical Thinking Coaching & Developing Others Customer Insight & Focus Decision making Performance
implemented Customer Services Train staff in customer service at the cash desk Assist customers with enquiries enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously Continuously satisfy customer needs and attract clientele People Management Manage performance and development COMPETENCIES Analytical Thinking Financial Management Customer Insight & Focus Decision making Attention
implemented Customer Services Train staff in customer service at the cash desk Assist customers with enquiries enquiries and complaints Apply Customer Service principles in a friendly and enthusiastic manner daily Continuously Continuously satisfy customer needs and attract clientele People Management Manage performance and development COMPETENCIES Analytical Thinking Financial Management Customer Insight & Focus Decision making Attention
plant. Investigating all customer complaints and writing reports to customers. Running trials on new products repacked / sorted stock. Update supplier's and service providers information for BRCGS audit. Assist quality trainings for staff with relevant service providers. Liaise with various service providers regarding any scheduled