and Online Shopping
Job Description:
Respond to service requests and incidents reported via telephone, email, or ticketing system.
Provide first-line technical support and troubleshooting for hardware, software, and network-related issues.
Assist users with password resets, account
back-orders
Introduction Introduction Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful incumbent will be responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting basic technical issues, se
Introduction Introduction Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful incumbent will be responsible for providing exceptional customer service and first-line technical support to clients, troubleshooting basic technical issues, se
back-orders Timely printing of picking tickets Excellent Customer service at all times via tele-sales and /
back-orders Timely printing of picking tickets Excellent Customer service at all times via tele-sales and /
both change and incident handling Tickets can be opened as service request or real incident tickets. equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM operations
organisational Agile Working Model · Performing ticket duty services as and when required in-line with feature
organisational Agile Working Model · Performing ticket duty services as and when required in-line with feature