Ticketing Staff Jobs in Mpumalanga
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Operations Specialist Midrand
Isanqa
South Africa
incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium:
share this job on whatsappSap Basis Consultant Midrand
IsanqaSouth Africa
tasks and tickets as required Action and resolve CIM (Critical Incident Management) tickets as required Management) tickets Raise and lead tasks PM (Problem Management) tickets as identified Handling Tickets and Tasks the organisational Agile Working Model Performing ticket duty services as and when required in-line with
Finance Support Sandton
IsanqaSouth Africa
as possible. THE ROLE: Resolving incidents and tickets for S4/Hana Finance modules handling, including integrations modules. Resolving incidents and tickets for Controlling, modules' cost centre, cost elements integration with other modules. resolving incidents and tickets for Project systems and internal order integration
Integration Manager Midrand
IsanqaSouth Africa
(Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required Raise Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets as required
Web Software Engineer Midrand
IsanqaSouth Africa
resolution including handling of incident tickets in ITSM ticketing system. Generic Responsibilities: Take Knowledge of ITSM Solutions specifically BMC Remedy Ticketing tool. Ability and willingness to coach and give
Technical Support Durban
IsanqaSouth Africa
interactions and technical issues in the support ticketing system. Customer Service: Guide customers through complex technical issues to senior technical support staff or relevant departments, as required. Follow up
Maintenance Manager, Emalahleni
Mpumalanga
experience as a GES
Full Stack Developer Midrand
IsanqaSouth Africa
(Incident Management) tickets. Action and resolve CIM (Critical Incident Management) tickets as required. Actively
Java Developer Midrand
IsanqaSouth Africa
closing of Production Support tickets (Incidents & Problems tickets) within defined SLAs (Service
Technical Specialist Midrand
IsanqaSouth Africa
management) Resolve incident tickets Analyse and resolve problem tickets Experience with VIP and End-user
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