limited to the following:
Provide quality customer service within CRM:
Handle all face-to-face to emails, web queries, posted queries/courier services, faxes within allocated time frame.
Update relevant GPAA systems.
Provide Client liaison services within the office:
Respond to escalated issues/make recommendations with regards to ongoing service improvements and
maintain a high level of institutions.
Knowledge of GEPF products and services will be an advantage
Computer literacy
for a Customer Service Administration Officer to join our client’s Corporate and Financial Services team of the Customer Service Officer role is to to provide the highest possible standard of customer service service ensuring, the needs of companies customers are met in a friendly, accurate and courteous manner. Skills interpersonal communication skills; Administration and Customer Service experience; Highly motivated and able to work Provide administration, cash handling and customer service duties; Recording and registering of all documents
Description:
The Service Supervisor is to supervise service according to the service standards and ensure
ensure that service staff are fully prepared for each guest service, including confidence in food/menu
Focus Areas:
Our client requires the services of a Software Engineer (Advanced) - Midrand/Menlyn/Rosslyn/Home Office migration/transformation of existing BMW IT Service Management processes and services from BMC Remedy platform to ServiceNow related to key topics included in the scope of services supported. Analyse KPIs to identify trends and Conducting IT service quality assurance, monitoring, and analyzing performance issues to ensure service standards operation of IT services. Focusing on continual service improvement to enhance service delivery and process
The main responsibility of the Service Manager is to proactively develop and manage the workshop business business and operations in order to maximize customer and employee satisfaction, as well as business performance profitable growth of Scania. The Service Manager ensures that customers have great confidence in the workshop through the provision of excellent service by managing employees and customer relationships. ▪ Workshop management the workshop and service staff and Services Salesman personnel. ▪ Workshop customer relations – Develop
the services of a Sales Consultant. The role will focus on servicing existing walk in customers efficiently selling the company's products and/or related services. The position is based at the Nelspruit branch a Personal Sales Budget Service of existing and new customers Build customer relations Make contact calls calls to potential new customers and visit them if required Experience & Qualification: 3 years experience Ability to handle customers Excellent telephone skills High attention to detail Customer/Service Orientation
credits, debits, returns etc. Assist sales and customers with all sales related queries and enquiries. of product ranges & liaise with sales and customer on requirements with regards to stock levels. close association with customers ensuring the image received is one of total credibility, professionalism with business process. I.e. reconciliation of customer backorder reports, QM notification task reporting essential. Good communication and interpersonal skills Customer orientated Good telephone etiquette
credits, debits, returns etc. Assist sales and customers with all sales related queries and enquiries. of product ranges & liaise with sales and customer on requirements with regards to stock levels. close association with customers ensuring the image received is one of total credibility, professionalism with business process. I.e. reconciliation of customer backorder reports, QM notification task reporting essential. Good communication and interpersonal skills Customer orientated Good telephone etiquette
safety and quality issues as they arise. Matric Total Quality Management System - 1 year certificate Trade
Our client requires the services of a Operations Engineer (Senior) - Midrand/Menlyn/Rosslyn/Home Office COMMENCEMENT: As soon as possible ROLE: Service Window 24 x 7 service window for both change and incident incident handling Tickets can be opened as service request or real incident tickets. The solution time is equal are no exceptions concerning public holidays. Service time DAM operations concerning ticket handling: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High: