advantage. • 7 years working experience in a large call centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding understanding of collections KPAs and KPIs within an account delinquency life cycle. • Good understanding of the daily operational functions of the collection call centres of the company and collaborate closely with reports to the COO as and when required. • Ensure all call centre performance targets are met by empowering
– Bromhof – Gauteng Position Reporting to: Accountability Executive Director 2. POSITION PURPOSE The successfully managing a small team. Description KEY ACCOUNTABILITIES OUTPUT 1: INVESTIGATIONS & PROJECT MANAGEMENT relevance of the information submitted by the team. Training, growth, development, and overall wellness of feedback and input to the Executive Director of Accountability as to team issues, growth requirements and
– Bromhof – Gauteng Position Reporting to: Accountability Executive POSITION PURPOSE POSITION DETAILS stakeholders to effectively hold government to account for the improvement of administration, systems knowledge and qualifications. Description KEY ACCOUNTABILITIES POSITION DETAILS OUTPUT 1: PROJECT MANAGEMENT
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the