To train and be able to manage all departments of the store and once found competent to assume the relevant self-readiness for sign off within 12 months. • To train and be found competent in all departments of the as required. • To attend all required classroom training sessions as per the TM programme and implement
To train and be able to manage all departments of the store and once found competent to assume the relevant self-readiness for sign off within 12 months. • To train and be found competent in all departments of the as required. • To attend all required classroom training sessions as per the TM programme and implement
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
offer relevant customer assistance. Knowledge and Training: Stay updated on terms and conditions of promotions enhance knowledge and performance. Onboard and train new team members, conduct interviews, and ensure and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence
offer relevant customer assistance. Knowledge and Training: Stay updated on terms and conditions of promotions enhance knowledge and performance. Onboard and train new team members, conduct interviews, and ensure and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence