experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training coordination and preparing training material. Conduct new hire training. Conduct refresher training. Coaching. Align Align training with required KPI. Subject matter expert. Requirements: Matric. Facilitation course. Learning Learning and development course. Experience training staff in a call centre environment. Experience in
your team are attained Having an organized filing system in place Ensuring constant improvement of productivity Skills: Proficiency in telecom technologies and systems communications, and network infrastructure. Experience kilometres from our Parktown Office - Required. Computer literate and be able to type at least 35 wpm,
or 20 kilometres away from our Parktown Office. Computer literate and be able to type at least 35 wpm,