incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through the Contact Centre Training Manager and management. Ensures that the identified training needs analysis
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through the Contact Centre Training Manager and management. Ensures that the identified training needs analysis
The L&D manager develops and implements learning strategies, designs e-learning courses, and oversees oversees the training budgets. This person will assess development needs, deliver training, and evaluate throughout keep the learning database up to date. Developing and implementing learning strategies and programmes needs assessments to identify skills deficits Keep learning database of employees' qualifications and skills up to date Planning, directing and delivering training and development programmes in line with the outcome
develop and deliver people development and career management architecture and best practice solutions which and also manage the EE function within the JSE. Results Delivery Deliver on the Annual Learning and Development and line management on all people development solutions to enable business performance Manage the allocated and manage an integrated digitised learning ecosystem, incorporating e-learning, mobile learning and continuous learning Partner with Subject Matter Experts to curate relevant, fit for purpose e-learning programmes;
develop and deliver people development and career management architecture and best practice solutions which and also manage the EE function within the JSE. Results Delivery Deliver on the Annual Learning and Development and line management on all people development solutions to enable business performance Manage the allocated and manage an integrated digitised learning ecosystem, incorporating e-learning, mobile learning and continuous learning Partner with Subject Matter Experts to curate relevant, fit for purpose e-learning programmes;
Job Advertisement: Learning and Development (L&D) Manager
Are you a dynamic leader organizational growth through learning and development? Join our team as an L&D Manager and lead the development development and implementation of a comprehensive training academy to enhance operational and leadership skills Responsibilities:
develop and deliver people development and career management architecture and best practice solutions which and also manage the EE function within the JSE. Results Delivery Deliver on the Annual Learning and Development and line management on all people development solutions to enable business performance Manage the allocated and manage an integrated digitised learning ecosystem, incorporating e-learning, mobile learning and continuous learning Partner with Subject Matter Experts to curate relevant, fit for purpose e-learning programmes;
Our client is looking for a Centre Manager in Umhlanga who has the following requirements:
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who has the knowledge of call centres An analytical mindset At least 5 years of experience as a manager A matric certificate
with the Sales Team in the abscense of the Sales Manager
Key Results Areas include:
Strong