collections KPAs and KPIs within an account delinquency life cycle. • Good understanding of business functions Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the
relevance of the information submitted by the team. Training, growth, development, and overall wellness of