Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage finance debt collection matters. The post Senior Contact Centre Agents appeared first on freerecruit.co.za
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance, participating in hiring and training, and keeping management updated on team performance. Operations: customer service levels Use quality monitoring data management systems Monitor customer queries/complaints and procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration rectify deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development
Senior Training position that requires the candidate to design, develop, implement, and manage all learning in the organization. The Senior Training Manager ensures the training teams are effectively and efficiently overall Training strategy that supports the learning requirements of the specified vertical. Managing multiple customizing learning solutions for each client. Provide training vertical expertise to clients. Proposing learning Upskills, cross-skills and Compliance, and Regulatory training. Leading Business Reviews with the clients and
We are looking for Marketing and Contact Sales Consultants. Must be vibrant and energetic people to join Basic Commission Monthly The post Marketing and Contact Sales Consultant appeared first on freerecruit
the search for a Collections Training Facilitator. As a Collections Training Facilitator, you will play play a key role in delivering comprehensive training programs to our collections staff. This will require the Collections Manager and other stakeholders to design, develop, and facilitate training sessions that members. 1. Facilitate Training Sessions: Lead engaging and interactive training sessions for collections reinforce training concepts, address performance issues, and promote continuous improvement. 3. Training Material
We are seeking a dedicated Clinical Training Specialist - ICU to join our client's dynamic team in Durban
for training administration, ie Skills development reports, HR documentation, WSP, ATR, Training Needs report as per legislation Ensure supervisors and managers always use consistent and fair process when dealing dealing with staff matters relating to training Ensure HR documentation and information is accurate and information from management to staff and vice versa, where possible Assist management with any training related problems Assist with Recruitment when required. BBBEE Manage the collation of required information for annual
for training administration, ie Skills development reports, HR documentation, WSP, ATR, Training Needs report as per legislation Ensure supervisors and managers always use consistent and fair process when dealing dealing with staff matters relating to training Ensure HR documentation and information is accurate and information from management to staff and vice versa, where possible Assist management with any training related problems Assist with Recruitment when required. BBBEE Manage the collation of required information for annual
We're URGENTLY seeking Outbound Sales - Permanent Position - Morningside (Durban). MUST be currently living in Durban (KZN) Salary: Salary is R4800 commission Location: Morningside (Durban) KZN Permanent Position MUST be available immediately Outbound sales is when you reach out to potential custom
Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching for passionate empowering our employees through comprehensive training, lucrative commission structures, and unparalleled communication skills. Package and Remuneration: - Full training provided to ensure your success. - Uncapped commission